CONTACTask a question, make an enquiry
TALK TO US: M-F: 9am–5:00pm
We love feedback! The good, the bad, and the (hopefully never) ugly help us to create a better shopping experience for you.
Ask any question you need help with, the only silly question is one not asked. We’ll get back to as soon as possible.
FREQUENTLY ASKED QUESTIONS
Where do I measure my dog to ensure I get the right size?
Here’s a handy guide to measuring your dog. We do our best to provide sizing for each of our products. If you notice one without, send us a message and we’ll fix it up for you.
What if the item I get doesn't fit?
no problem, we can exchange but check out our returns policy to ensure we can help
you can read it here
Do you have a physical shop?
YES! We now stock a selection of our range at The Collective Kiama. Find us at 100 Terralong Street, Kiama NSW.
We also love to attend local markets to meet all the dogs and their humans. Check out where we’ll be next on our event calendar
Do you discount products?
Sure do! We send occasional offers and discount codes to our VIPaw subscribers,
sign-up here to get yours